A single solution for all your retailers – A central orders management system for your city's multichannel e-commerce
Establishing and maintaining a city portal is a real challenge because of the great variety of participating merchants. Often, such websites are only of informational value for users because the implementation of a webshop is technologically and quantitatively difficult for such a varied group of retailers.
Using the gax-System you can provide an online shop that involves all of the retailers but does not require that the individual retailers have their own separate webshops or special ERP systems. The webshop that your city portal operates or is developing forwards orders from customers to a product exchange by means of our orders management system. Any of the retailers that are linked to the exchange can accept and fulfil an order from your webshop, provided that they have the ordered products in stock. The customer orders online and nevertheless receives the merchandise directly from a local retailer. With features like Click and Collect, Same-Day Delivery, or additional services pertaining to the purchased product, you give your customer added value and simultaneously strengthen your local partners.
Your advantages in brief:
- All of the retailers can participate, even though they offer different product ranges.
- The distribution of orders can be modified specifically to match the groups of products offered by local businesses, and it is controlled by the webshop.
- You can expand the number of dealers that are connected to the system at will.
- The gax-System is integrated into your current or future webshop.
- We process all of your order management activities.
- Marketing costs can be shared by the retailers, who are now visible online and are participating in e-commerce without having to operate their own webshops.
- Even though e-commerce is involved in the process, customers get a competent contact point in their immediate vicinity who can also offer additional services.